Privacy Policy

M. & G. Smith Joiners Ltd (“we”, “us” or “our") is committed to protecting and respecting your privacy. This policy explains how we collect, use and look after any personal information you provide when you use this website or contact us about a project.

Who we are

M. & G. Smith Joiners Ltd is a family-run joinery and building company based in Aberdeenshire. Our registered address is Glenloye, Ardo, Aberdeen, Aberdeenshire AB23 8XH. You can reach us by phone on 07966 431680 or by email at mandgsmithjoiners@aol.com.

What information we collect

We may collect and process the following information:

• Contact details — name, phone number, email address and postal address, provided through our contact form or during project discussions.
• Project information — details about the work you are enquiring about, such as property address, project type and any photographs or specifications you choose to share.
• Technical data — IP address, browser type and version, and information about how you use the site, collected through standard server logs and analytics.

How we use your information

We use your personal information to:

• Respond to your enquiry and provide quotes or estimates.
• Plan, manage and carry out building or joinery work.
• Communicate with you before, during and after your project.
• Keep records for accounting, tax and warranty purposes.
• Improve our website and understand how visitors use it.

We do not sell your personal information. We only use it for the purposes described above or as otherwise permitted by law.

How we store your information

Enquiries submitted through our contact form are stored securely in our database and are also forwarded to us by email. We keep records for as long as necessary to fulfil the purpose for which they were collected, including for legal, tax and warranty obligations.

Third-party services

We use Formspree to handle contact form submissions. When you submit the form, your information is sent to Formspree in order to be delivered to us. Formspree processes this data in line with its own privacy policy. We do not share your information with any other third parties unless required to do so by law.

Cookies and analytics

We do not use intrusive tracking cookies. Any cookies used are limited to essential website functionality or standard analytics that help us understand site traffic anonymously. You can disable cookies in your browser settings if you prefer.

Your rights

You have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request that we delete your personal information, where appropriate.
• Object to or restrict certain types of processing.

To exercise any of these rights, please contact us using the details above. We will respond within one month.

Links to other websites

Our website may contain links to external sites, such as our Facebook page. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back occasionally to ensure you are happy with any changes.

Last updated: 17 August 2026.